Unclaimed
Rough Country
51.3K
CLAIMED LOSSES
13
TOTAL REVIEWS
Rough Country Reviews
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Verified Reviewer New ReviewerRusted out bumper
I bought a bumper from you 2 years ago and installed it a year and a half ago. It looks horrible! Completely rusted out and you should be ashamed of your own product. I have always bought your products and will no longer do so or recommend anyone else to you either after talking to your customer service yesterday. You should should be ashamed to call yourselves anything to do with ROUGH because you do not build them to handle even climate and this is mostly a city jeep and garaged winters. I'm sure your poor quality has something to do with COVID like everyone else's excuses
User's recommendation: Do not buy bumpers from rough country.
ID
Loss
$1200
Check on order
Was just making sure the order I put on line went through. Gentlemen was very nice and looked uo order and said it would be shipped out To day.
User's recommendation: Definitely.
ID
Location
Bellevue, Washington
New Reviewer
Ordered shocks only got 2 need 4
ordered front shocks never got them yet next day order rear shocks,got them 2 days never got a tracking number for front shocks called 2 times already still no front shocks or tracking,means they never sent them,also they say on web the shocks were made in tenn.great USA made thats why I bought them also must be good they use them from factory ram off road when ordered on new truck,he is the BAD got the rear shocks opened box looked at shocks stamped in the fron MADE IN CHINA.BAD BAD BAD.
User's recommendation: NOT MADE IN USA.
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHad a problem with a part but called in and alan the representative was real knowledgeable and had a replacement part on the way in a matter of minutes and was polite and even ask how things was goin
Alan in customer service is awesome and real knowledgeable about the parts and knew actually what I was talking about and even ask me how we was doing in Ohio with the train derailment! Super friendly and will shop here again its nice how you guys put customers first
ID
Location
Dayton, Ohio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer